I went to bed early last night but before I did I ordered a 6.00 a.m. wake up call and an early breakfast. Can you imagine my surprise when I woke up at 6.30 a.m. with no wake up call and no breakfast waiting for me. I immediately went to see the staff and found them still asleep. Can you believe that? I couldn’t. I woke them both up and complained first to the manager (the tall person) for forgetting my wake up call and then to the head chef (De) for the absence of breakfast. The tall person told me to ‘fill out a complaint form’ and went back to sleep. Fortunately, De’s customer service skills were much better and she got up and gave me a yoghurt.
I’m still waiting for an apology and a complaint form.
Bassa, when my Mandy wants to get us up, she tries jumping up on the bed once or twice, then when she gets really serious, she starts to walk on my hair, which works every time!
Nancy
http://www.workingmomadventures.com
🙂 Thanks Nancy, tell Mandy that nibbling toes is effective and very enjoyable 🙂
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Very, very funny 🙂 I am pleased to hear that others are coming forward to highlight deficiencies in service. If it does not improve, I suggest that you threaten to check out and re-locate to a better hotel 🙂
Tall person in our home sleeps through everything
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I love yogurt and have it for breakfast, as well. 🙂